1. What are the requirements to take part in Escape Corvallis?
Anyone who likes a challenge can take part, although the challenges would likely be too frustrating or confusing for children under 14. Kids between 10 and 14 are welcome with at least one paid and attending adult in the room. Price per person is the same for kids and adults.
1A. What about kids?
We have recently revised our age limits with our insurance carrier, and will allow kids as young as 10 into the escape rooms. Having said that, you should note that none of our puzzles or challenges are designed with young kids in mind. In our experience, younger kids (under 14 or so) are excellent at searching and finding things. But they don't have the focus and ability to put together the (often abstract) layers and parts of a puzzle or challenge to understand and solve it. This can be frustrating for them - hence, why we require at least one adult to be present to help them out.
In addition, kids can sometimes be not-so-careful with things (shocking, I know!), and really bad at following directions, especially those related to safety (again, I can hear the gasps of disbelief...). Any props or materials broken by an "overeager" kid (of any age!) will be the financial responsibility of the adult supervising them.
Lastly, as for very young kids and infants, we STRONGLY ADVISE AGAINST this. They won't get the puzzles, they will get bored, they could easily get hurt (or hurt the room/props), and they can interfere with the overall experience of the others in the room with you. So please leave those 10 and under at home or with someone responsible. Or give them a wad of singles and send them to the nearest Starbucks. Who are we to judge your parenting style?
2. What are the time requirements?
We ask that you show up 15 minutes prior to the scheduled start of your game. This allows time for waivers to be filled out, instructions to be given, and neurons to be roused from slumber. The game itself will take 60 minutes (unless you are amazing and escape sooner...), and then there's usually 5-10 minutes or so at the end for 'debriefing', discussing what puzzles may have stumped you, and generally basking in your intellectual awesomeness. Be aware that if you are late, then that time may come off of your total time in the room (especially if we have a follow-up room right after yours). This will be at the discretion of the Escape Master.
3. What happens if we can't solve some of the puzzles?
You will be mocked endlessly by friends and family. People will point at you on the street. Your life insurance premiums will likely increase. But because we care so much, the Escape Master will be monitoring and can offer hints if you're truly stuck, to help you avoid such a fate. Every group gets 3 hints if needed. After that, further hints are at the discretion of the Escape Master.
4. I can't make it on the day and time I booked a reservation. What now?
Sorry, but there are no refunds for cancellations or no-shows. If you believe you have some extenuating circumstances, you will need to contact firstname.lastname@example.org to plead your case. (You will get much farther if you don't approach that request with a sense of righteous entitlement. Just sayin'. ;-)
5. How many people should be in my group?
We require at least 4 people to run the Spy's Safehouse, Got Brains?, and REC room. When you make a booking, if there are less than 4 people in your group, then you will not be able to book. Which, oddly enough, means you are NOT actually booked yet in that day/time. Please do NOT show up for your room until your booking is confirmed. You will know it is confirmed because you will have actually paid for your booking. The way to avoid this whole confusing mess is to book your group of at least 4 at the same time. The Dialed In room requires just 2 to run that, so if you're looking for a cool "date night" or just have a couple people with you, this is the perfect room for you. (It is also a shorter, easier, and less expensive option.)
5A. What's with the 4 person minimum?
Two reasons on why we require at least 4 people: A) the sheer number of challenges / puzzles means that a very small group has no chance of succeeding (escaping). Now, while you may not necessarily be so goal-oriented (and I admire your desire to just be in the moment), it does mean that you will not get an accurate representation of the room. And the room will not nearly be as fun. (In fact, it would likely be a frustrating experience.) B) Since all bookings are private, and I *do need to make this a financially viable enterprise, running a room with just 2 people won't pay the bills. Hate to sound so crass and business-y, but it is reality. And while I appreciate that many of us feel we can just live in our own reality (truth be damned!), this reality does take some precedence.
6. Are there bathrooms?
Yes, we have one bathroom at each end of our facility.
7. Is the facility ADA accessible?
Yes, in terms of door widths, hallway widths, etc. However, the location (301 SW 4th St, Suite 280, Corvallis) does not have an elevator, and there are about a dozen steps to the 2nd floor, where we are located. Also, not all puzzles / challenges / parts of rooms would necessarily be accessible to someone in a wheelchair or with other disabilities.
8. Do you offer gift cards or vouchers?
We do! And our gift vouchers are the perfect way to say, "I'd like to lock you away for an hour or so!" Click here to purchase a voucher.
9. Will there be other people in the room with my group?
Not any more! (Thank you very much, Covid-19...) All bookings are private, and once a room is booked, it closes to further bookings. So PLEASE make sure you have your whole group accounted for when you make your booking, because it will be very difficult to add people to your group after you make the original booking.
10. Do you take 'walk-ins'?
Generally no, because...well, because Covid. Also, rooms are sometimes booked days in advance. Plus, I have to plan staffing in advance, and I don't have staff just sitting there hoping folks will show up if there are no bookings. But hopefully, in a not-too-distant Covid-free future, we can consider such crazy ideas again...ahh, perchance to dream...
11. Are we really locked in a room? Is that even safe?
Good question. The door is closed during your game but if you need to get out, or want to get out, you can do so easily.
12. We have a group that wants to do a room outside the times offered. Is that possible?
Yes, almost definitely. We have bright-eyed and bushy-tailed staff who eagerly want more rooms to work! Contact us at email@example.com and we can likely work out your custom room.
13. We have a group of 25 - can we all fit in one space?
In a school bus, yes. In our escape rooms, not so much. The rooms as currently configured can handle up to 6 or 8 people each (depending on the room), for a total of 30 as of September 2020. And more rooms are on the way! So in the near-ish future, we'll be able to take around 50 at once. (Assuming Covid ever ends, and we can start doing things in groups again...;-)
14. Do you offer times for companies to bring a group of co-workers, kind of like a team building thing?
Funny you should ask, since we do offer that. Although this is way more fun than your typical team-building activity! Click here.
15. Ummm, I heard about this thing on TikTok, like some sort of virus or something...are you guys doing anything special for that??
Why yes, yes we are. Please check our COVID page...
16. Hey, I've looked everywhere for a phone number for Escape Corvallis - how come I can't find that?
That's because A) we here at Escape Corvallis absolutely HATE the phone; B) we all (sadly) have day jobs so can't be interrupted with phone calls during the day anyway; and C) most importantly, every reasonable question you could have about how Escape Corvallis works is answered right here on this very FAQ page. Believe me, I had a phone number for the first 6 months or so I was in business, and here were typical calls:
Caller 1: What days and times do you offer rooms?
Me: Well, as it states on the website, the rooms are...
Caller 2: How much does it cost?
Me: Well as it says on the website, the price is...
Caller 3: How many people can your rooms hold?
Me: Well, as it states on the website, the rooms hold....
Caller 4: Are kids allowed?
Me: Well, as it states on the website, we really recommend...
So while it might be a slight inconvenience for you to read the FAQs and have your questions addressed, it is a GIANT pain in the gluteal region for us to try and field phone calls. If you have a question that hasn't been addressed here, then shoot us an email at firstname.lastname@example.org, and we'll get back to you ASAP! Thanks for your understanding! ;-)